One of the most important elements in self-protection is the use of verbal de-escalation tactics, particularly for security and law enforcement professionals. Our first response should always be to resolve situations without the use of force.

The Purpose of Verbal De-escalation

There are many reasons for both police and private citizens to use force only as a last resort, (liability, paperwork, etc) but the most important one is safety. If you can avoid using physical skills to defend yourself, you’re much less likely to get injured.

Verbal de-escalation tactics mix a number of skills and require practice just like physical techniques. You need to remain calm under stressful conditions and walk the fine line of assertiveness that runs just between passive and aggressive when responding to a potentially hostile situation.

If you act passively, your potential attacker may see you as prey, which can motivate him to press forward with his assault. However, if you respond with aggression, may escalate to violence in his response in order to save face. (more…)

Tags: law enforcement | security | verbal de-escalation